Wrapping for the gifts
wrapping with paper \105
wrapping in a box \315
・Our bath towel is on sale in a special box with no extra charges. If you want the bath towel wrapped for a gift, you can only choose 'the wrapping with paper'.
・When you purchase ‘gift set’ in our gift pages, you can receive it wrapped with paper without extra charges. If you want wrapped it in a box, please purchase 'the wrapping in a box ' option and 315 yen will be added to your bill.
・If you have special requirements, please let us know by filling the remarks form.
・In case that you want to send the gift products to the recipient directly from our website, we will email you the statement of delivery, separately form the products.
Making an order for the gift, please click here → gift
delivery / carriage
 |
We will package commodities with original shopping bag just like when purchased over the counter. * If you wish wrapping for the gifts, please refer to "Wrapping for the gifts". |
■domestic
deliverer : SAGAWA
carriage : \525 (with tax)
conditions (apply to the domestic delivery only) :
・If you make an order over \10,500 (with tax, not including the carriage) to one destination, you can receive it for carriage free.
・We are responsible for the cost of returning the item as follows;
Defective products or products damaged on the delivery
You receive the products which disagree with your order.
In these cases, please let us know within 8 days of receiving the products, so that we can manage it as soon as possible.
We will send out the new product with carriage and commission due to us.
The transport company could contact you directly.
Please note that when the product is out of stocks, we refund the amount you paid including any delivery charges.
・Returns due to you (except for faulty product)
We will accept it only when you notify us about your will of returning, within 8 days of receiving the products.
If you want to change your order, we can arrange the changes provided we have the stocks.
Please be advised that carriages and commissions caused by any changes are due to you.
■overseas
deliverer : EMS → about EMS
carriage : may differ according to the product weight and the destination.
・example
about 250g / product × 4 item ＝ 1Kg
destination to France – 2800JPY
UK – 2800JPY
USA – 2400JPY
Hong Kong – 1800JPY
* Weight is calculated for each product.
payment : We accept it only via pay pal for overseas customers.
Taking advantage of pay pal system, your register will be required.
Click here to establish your new account → about pay pal
We are responsible for your pay pal commission of your purchase at our web site.
conditions : The commodity will be sent only when you agree the followings;
We use EMS for international delivery, however, some regions are unsupported by EMS.
Making an order, please fill in and submit the order form, or let us know your order details by e-mail.
The carriage is different depending on the product weight and the destination. Please ask us the estimate and you will get the final arriage at your pay pal invoice.
Please note that the delivery responsibility shifts to you when the product is out of Japan.
And we are not responsible for any troubles in other countries.
We hope the above clarify our overseas delivery policy.
If you have any queries, please contact us to aoyama@knd-knit.co.jp.
Prescription based on the Act on Specified Commercial Transactions
| Seller | Kondo Knit Co, Ltd. |
|---|---|
| General supervisor | Kazuya Kondo |
| Address | post code :409-3601 76-1 Ichikawadaimon, Ichikawamisato-cho, Nisiyatsushiro-gun, Yamanashi, Japan |
| Phone | 81-55-272-5100 |
| fax | -- |
| aoyama@evameva.com | |
| URL | http://www.evameva.com/ |
| Extra charges except for the product |
carriage, C.O.D commission fee |
| Order | available for 24 hours on our web site Payment |
| Payment | ・credit cards (VISA / MASTERS / DINERS / AMEX / JCB) ・SAGAWA e-collect (This C.O.D. service is available for domestic destinations only.) C.O.D. commission (\315 with tax) will be charged to a receiver. ・Pay Pal (for overseas customers only) → about PayPal |
| Due date | days from the order date |
| delivery date | 7 to 10 days after order confirmation mail |
| Return and change products | As soon as receiving the product, please make sure that the item is what you have ordered. Please note that we strive to reflect the real texture on our web site, however, the photos may be seen different from the actual products depending on your PC conditions. For further information, please refer to the returns policy。 |
Returns Policy
■First of all, please make sure that the item is what you have ordered, as soon as receiving the product.
■Secondary, please be advised that we strive to reflect the real texture on our web site, however, the photos may be seen different from the actual products depending on your PC conditions.
We hope you will be pleased with your purchase, but should you wish to return anything, please refer to the followings.
■Returns due to us
・defective product (originally or become default during delivery)
・You receive the products which disagree with your order.
Please mail us to aoyama@knd-knit.co.jp concerning the return, within 8 days of receiving so that we can process the return as soon as possible.
We refuse the returns without notification in advance, and we will correspond to it with C.O.D.
Please note that we cannot accept the return or refund to you, after 9 days passed since you have received the products.
Please let us know the details as follows;
date of your order, item details, your name, your address, your phone number
・our contact address
mail : aoyama@knd-knit.co.jp
tel : 03-5467-0180 (evam eva aoyama)
・Please return the products to:
Kondo knit Co, Ltd.
atten : return / refund service
76-1 Ichikawadaimon Ichikawamisato-cho Nisiyatsushiro-gun Yamanashi Japan
tel : 055-272-5100
■Returns due to you
Except for the returns due to our fault, you will be responsible for the cost of returning the item to us.
Please reconfirm your order before pressing the order submit button.
・Return condition 1
The product must be returned to us in the same condition as when it was sent to you.
We can’t accept the returns if the barcode tag or accessories are missing.
Please contact us to aoyama@knd-knit.co.jp concerning the return, within the above captioned period.
・Return condition 2
Please note that we don’ t accept the returns as follows;
9 days have passed since you received the products.
Products changed, damaged or used.
Products reformed according to your order
Products worn or used (except for fitting)
Products repaired, washed or cleaned
Products with the scent of perfume or smoke
Products without tags or accessories
Products purchased at discounted price
Contact Us
Our privacy policy
Kondo knit Co, Ltd. (“we”) recognize the importance of protecting personal data and take it our social responsibility that to process it properly and to secure it. We guarantee to comply with the standards, procedures and requirements laid down in the Act concerning Protection of Personal Information to ensure that your personal data is protected securely.
evam eva
■Definition of personal data
Personal data is the information about an individual, which can indicate the specific person, such as your name, date of birth, sex, telephone number, e-mail address, occupation, and workplace, and which could identify the particular person matching with other information easily.
■Collection of personal data
Please be aware that we may collect your personal information when you purchase our products or make inquiry to us. We collect your personal data which you give us voluntarily. In case of submitting your personal data to us, we consider that you agree to us processing your personal data according to the terms of this policy.
We collect the following personal data:
a）your name, furigana ( which is over or beside kanji to indicate pronunciation)
b）billing address and delivery address
c）phone number,
d）e-mail address,
e）password
f）shipping information
g）records of your correspondence with us and details such as your product selection,
h）combination of the above information which could identify the specific individual
■Process of personal information
We use your personal information for the following purposes.
a) to confirm or inquire your order
b) to confirm or inquire product delivery
c) to reply to your inquiry
■Release your personal information to the third party
We do not disclose your personal Information to the third party without notifying you except for in the limited occasions as below.
a) to comply with the law, or enforced to cooperate to the state or local organizations execute their duty determined by the law
b) to protect the rights, property, or safety of our users or others and when it’s difficult to get your agreement
c) to run our web site appropriately, we share it on a limited basis with the associate companies.
■Security of your information
We will take all necessary steps to ensure that your data is treated securely. Our associate companies carry out the rational, systematic, physical, human and practical measures, as well as we prevent the unauthorized access to your personal data, and any lost, falsification or leak of it in accordance with this privacy policy adequately.
■Change or deletion of your personal data
Please notify us of any change or deletion of your personal data by contacting us as below.
If you have registered with us, you can also change your information at your ‘My page’ on our web site.
Cookies
We may use ‘cookies’ to provide better service to our customers. Please note that cookies do not enable us to collect information which specifies the person and we will never violate your privacy. In addition, you may refuse to accept cookies by activating the setting on your browser.
* Cookies are information sent to your browser from the server computer and stored in your PC hard disc.
■Change of our privacy policy
In case that we collect other information than that stated above clause in ‘Collection of personal data’ or change the purpose of use,
or change other privacy policy, we will notify you on this site.
■Questions and enquiries should be directed to:
evam eva aoyama
5-17-6-106 Minamiaoyama, Minato-ku, Tokyo, Japan
e-mail : aoyama@evameva.com